Standard Operating Procedure (SOP) for Payment of Compensation in Case of International Mail
The OM has introduced a new standard operating procedure (SOP) to replace previous rules for compensation claims for foreign items (Registered, Parcels, EMS, ITPS).Aims to guarantee UPU compliance, standardise procedures, and transfer financial authority to FPO leaders.All Circles and Offices of Exchange (OEs) must follow strictly to the attached SOP strictly.Ministry officials and postal training …