On December 16, 2024, India Post released Version 5.1, the most recent Point of Sale (POS) system upgrade. Updated to serve customers better and increase operational efficiency, this version introduces several big improvements.
In this section, we will examine the new features and modifications that were implemented in POS Version 5.1.
1. Registered Mail Updates
- Weight Limit Reduction: The maximum weight limit for Registered Letters has been reduced from 2000 grams to 500 grams.
- Renaming of Services:
- Registered Book Packet is now Book Post.
- Registered Periodical is now Periodical Post.
- No changes have been made to the pricing, tariffs, or weight slabs for these services.
2. Enhancements in Electronic Money Order (EMO)
- Raised Cap: From ₹5,000 to ₹10,000, the highest cap for Electronic Money Orders (EMOs) is now in effect.
- New Declaration Checkbox: A mandatory declaration checkbox has been implemented during the appointment process for EMOs. This checkbox must be checked before users may advance with the payment process.
3. Changes in Parcel Services
- Service Renaming:
- Registered Parcel is now called India Post Parcel Retail.
- Business Parcel is now India Post Parcel Contractual.
- Pricing and tariff structures remain unchanged.
4. Introduction of Registered Postcard
Mail booking now includes a new service called Registered Postcard. Customers have an extra shipping option with a maximum weight restriction of 5 grammes.
5. Discontinuation of Certain Services
India Post has discontinued the following services:
- Registered Printed Books
- Registered Pattern & Sample Packet
6. Changes in Indian Postal Order (IPO) Denominations
- Only four IPO denominations will now be available: ₹10, ₹20, ₹50, and ₹100.
Conclusion
India Post has taken a giant leap towards service modernisation and efficiency by launching POS Version 5.1. With these revisions, postal operations will be more streamlined, consumers will get better service, and new operating norms will be ensured.
View this video on POS Version 5.1 upgrades for a more in-depth explanation of these improvements.
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