Strengthening Rule-38 Transfer Process: Due Diligence Guidelines for India Post Employees & Verifying Officers

Strengthening Rule-38 Transfer Process: An important step towards making India Post’s internal transfer mechanism more open and accountable has been taken by the company. Major issues with the handling of transfers via the Rule-38 Online Transfer Portal have been brought to light by a recent order. There is an excessive number of transfers that have been authorised but are subsequently cancelled. The reason for this is straightforward: errors in the application and verification processes.

To get people to trust the system again, the department is telling all cops and workers involved to carefully follow the rules and do their due homework.

What’s the Issue?

To facilitate easier and faster transfers, the Rule-38 portal was developed. Incorrect information, missing eligibility checks, or insufficient verification have recently contributed to an increase in situations where transfers were originally accepted but then cancelled.

This is a really grave mistake. The trust of employees is impacted, and the impartiality of the entire process is called into question. Additionally, they delay genuine transfer cases. The department is really worried about the errors, whether they are deliberate or not.

Poor Verification is Hurting the Process

The improper verification of service records by certain divisions and units prior to the approval of transfer requests is one of the primary issues. The recommendation of ineligible individuals is being corrected and the transfer is subsequently revoked. Because of this, confidence in the process decreases and more work is created for everyone.

What the Department Has Directed

All postal circles and administrative divisions have been given specific directions by India Post to remedy the situation:

1. Sensitise Employees and Verifying Officers. It is critical to emphasise the significance of each employee’s and officer’s participation in the Rule-38 process. A small error can have a significant impact, and they must comprehend this. Short training sessions, briefings, or internal circulars may all be part of the sensitisation process.
2. Ensure Proper Due Diligence. It is critical to review the applicant’s service record thoroughly before granting or forwarding a transfer application. All qualifying requirements specified in Rule-38 must be satisfied by the applicant.
3. Responsibility Will Be Fixed. It has been communicated by the department that the commission of subsequent errors will not be permitted. The situation will be addressed if the gaps persist. Any carelessness or oversight on the part of the officers or personnel involved will result in consequences. Understanding Rule 38. For reasons such as family responsibilities or health concerns, postal workers can petition for a transfer to a different unit under Rule-38. It’s an important perk that helps workers out. Attention and candour are required at every stage for the process to bear fruit. What Should You Do? Here is what you can do to help in the Rule-38 process if you’re involved: All information provided by the applicant, including their personal data and the services they use, must be accurate and current. It is imperative that verification officers thoroughly examine all applications. Approve only once all details are complete. It is the responsibility of supervisors and heads of units to keep teams apprised of the latest standards and expectations. Moving Forward with Clarity and Care The department’s message is quite clear. The Rule-38 transfer procedure has to be strengthened. Each candidate should be handled with dignity and every transfer request should be given a fair hearing. People must take their roles seriously for that to happen, though. When this procedure is sloppy, it impacts actual individuals and their families in ways that go beyond simple paperwork problems. Let us pledge to work within an open, equitable, and accountable system.