Rollout of Complaint Management Solution (IT 2.0) w.e.f. 07.03.2025
Rollout of Complaint Management Solution: March 7, 2025, is the scheduled launch date for the Complaint Management Solution (IT 2.0). The goal of this new system is to improve openness and efficiency in the settlement of complaints by using cutting-edge IT elements. Key Highlights of IT 2.0 Complaint Management Solution Implementation Timeline Event Date Announcement …